Frequently Asked Questions

Check out our article on disabling Shopify password protection, which is the common cause of this issue.
Absolutely! Coming Soon looks great on mobile, desktops, and tablets.
In the dashboard, select SEO & Analytics. The Facebook Pixel ID and Google Analytics UA can be inserted into their respective fields here.

If you notice that the app is published, but not appearing live, here are some steps you can take.

First, make sure that Password protection is unchecked in Online Store > Preferences.

If that doesn’t resolve the issue, it’s very possible that you need to clear your browser’s cache. The easiest way to check this is to open your site on another device or in a separate browser. If you notice that it’s now working, follow the instructions on how to clear your cache in Chrome, Safari, or Firefox.

Lastly, if you still aren’t able to resolve the issue, don’t hesitate to send us an email at [email protected].

Visit our article here to learn how to enable password protection.
The recommended dimensions for the background slider images are 1680px wide by 1050px high, which should ensure that it doesn’t come out blurry or incorrectly scaled.